CP-002 · Evidence-backed error guide

Invalid GTIN format in a Google Merchant feed

Merchant Center can flag a GTIN that has an unsupported length, invalid characters, spreadsheet formatting damage, or a value that does not belong to the product.

Symptoms

  • Invalid value: GTIN [gtin]
  • Incorrect or unsupported GTIN
  • Leading zeroes disappear after spreadsheet editing
  • A limited-performance warning for identifier data

Common causes

  • The value is not 8, 12, 13, or 14 digits after allowed separators are removed
  • A spreadsheet converted the identifier to a number
  • One GTIN was copied across variants
  • A seller invented a GTIN for a product that has none

How to check

  • Preserve GTIN as text
  • Check numeric characters and supported length
  • Confirm each variant uses its manufacturer-assigned identifier
  • Distinguish a missing optional GTIN from an invalid supplied GTIN

How to fix

  • Restore the manufacturer-assigned GTIN
  • Reformat the spreadsheet column as plain text before export
  • Remove a guessed value rather than inventing an identifier
  • Correct the source system if the same bad value will be regenerated

Prevention

  • Keep identifier columns as text
  • Do not reuse a parent GTIN for distinct variants
  • Run a basic format check on the exported feed

Evidence and scope

This page passed TinkerVane's Evidence Gate: a documented real problem, clear search intent, a matching file-level capability, a duplicate-content check, and an explicit overclaim boundary.